Order Cancellation Policy
At Zeest, we strive to process and ship your orders as quickly as possible. Please review our cancellation policy below:
1. Cancellation Window
Orders can be canceled within 12–24 hours of placement. After this period, your order may already be processed or shipped and cannot be canceled.
2. How to Cancel
To request a cancellation, please contact our support team at haseebsajjad152@gmail.com with your order number and request details.
3. After Shipment
If your order has already been shipped, it cannot be canceled. However, you may request a return once you receive the item, according to our Return Policy.
4. Refunds for Canceled Orders
- If your cancellation request is approved, a full refund will be issued.
- Refunds are processed within 5–10 business days to your original payment method.
5. Custom or Final Sale Items
Orders for customized, personalized, or final sale items cannot be canceled once placed.
6. Company Rights
We reserve the right to cancel any order due to reasons such as stock unavailability, payment issues, or suspected fraud. In such cases, customers will be notified and fully refunded.
